How it works
Five steps, and you always know where you stand
Prevention guides every step. Nothing is left to improvisation.
Understand
We carry out a full assessment of the person, their environment, their risks and their real needs.
In practice: an assessment meeting, then a written report given to the family.
Secure
We quickly put in place the measures needed to reduce risk and prevent avoidable situations.
In practice: immediate dangers come first: falls, medication, nutrition, isolation.
Stabilize
We coordinate the priority interventions to establish clinical, functional and psychosocial stability.
In practice: the situation stops getting worse, and the family gets a workable routine back.
Mobilize
We activate the resources, partners and care pathways best suited to the situation.
In practice: we make the calls and the follow-ups for you.
Maintain
We support lasting continuity, aimed at safety, independence and quality of life.
In practice: follow-ups planned and adjusted as the situation evolves.
Find your starting point
Where are you right now?
Pick the sentence closest to your situation. We show you how we would work with you.
Situation 1I want to get ahead of itSomething is changing and we would like to act early.See what we do
We get the situation clear while there is still time
An example, to give you an idea. Every situation is different: what we put in place is defined with you, starting from your objective.
- A free first consultation to understand what is going on.
- We spot the risks the family no longer sees, from being too close to them.
- A shared objective, set with you, that everything else is organized around.
- Follow-ups planned and adjusted as the situation evolves.
Situation 2I need to coordinate things betterSeveral needs, people or services have to move in the same direction.See what we do
We take over the coordination
An example, to give you an idea. Every situation is different: what we put in place is defined with you, starting from your objective.
- A full picture of what is already in place, and what is missing.
- We re-establish contact with the CLSC, the doctor, private services, the residence.
- One single contact for the family: you stop chasing everyone.
- Family mediation when siblings do not agree.
Situation 3The situation needs rapid interventionWe need to set the priorities quickly and put the right actions in place.See what we do
We act as a priority
An example, to give you an idea. Every situation is different: what we put in place is defined with you, starting from your objective.
- Your request goes ahead of the others, during business hours.
- Rapid assessment and immediate safety measures at home.
- Hospital discharge preparation: equipment, help, adaptations, medical follow-up.
- Support if a change of living environment becomes necessary.
Stepping in at the right moment changes everything
The first consultation is free. We listen, we point you in the right direction, and we tell you honestly whether we are the right people to help.